Reliable, safe internet for schools and small businesses
We look after your internet connection, firewall and Wi-Fi — with one named engineer who knows your site, clear monthly pricing and safeguarding built in for schools.
Every layer between the internet and your users
From the incoming line to the Wi-Fi your staff, pupils and visitors use, we manage the whole network so it stays online and secure.
Internet connection
Broadband, leased line or LGfL service. We deal with your provider on faults and upgrades.
Firewall & filtering
Blocks threats, filters by user group and logs activity for safeguarding reports.
Switches & cabling
Core switches, VLANs and cabinets that carry traffic between rooms and buildings.
Wi-Fi
Separate staff, pupil and guest networks with secure access and full-site coverage.
Clear monthly pricing per site
Every package is billed monthly on a 12-month agreement, and starts with a free site survey.
Essentials
For small offices and shops with up to 15 users.
- Remote helpdesk by phone and email
- 24/7 connection & firewall monitoring
- Quarterly firmware & security updates
- Wi-Fi and guest network set-up
- Config backups & documentation
- Next-working-day response
Professional
For growing businesses and multi-room sites.
- Everything in Essentials
- Monthly on-site visit
- Monthly updates & patching
- Full Wi-Fi management
- Web filtering policy management
- 4-hour critical fault response
Education Plus
For primary and secondary schools and academies.
Primary from £395 · Secondary from £595
- Everything in Professional
- Termly review + monthly visits
- Staff, pupil & guest Wi-Fi separation
- Safeguarding-led filtering
- Monthly reports for your DSL
- 2-hour critical fault response
Schools paying annually in advance receive a 5% discount. Multi-site and larger setups are confirmed after your survey.
Add-ons: new installs and Wi-Fi upgrades (quoted per job), cabling and cabinet tidies, CCTV and door-entry networks. Ad-hoc support £65/hour; out-of-hours call-outs £95/hour.
What's in each package
| Essentials | Professional | Education Plus | |
|---|---|---|---|
| Remote helpdesk | ✓ | ✓ | ✓ |
| 24/7 monitoring | ✓ | ✓ | ✓ |
| Firmware & security updates | Quarterly | Monthly | Monthly |
| On-site visits | Pay as you go | 1 per month | Termly + 1 per month |
| Wi-Fi management | Basic | Full | Full, staff/pupil/guest |
| Web filtering management | – | ✓ | ✓ safeguarding-led |
| Filtering & monitoring reports | – | Quarterly | Monthly, for the DSL |
| Config backups & documentation | ✓ | ✓ | ✓ |
| Network health review | Annual | Twice a year | Termly |
| ISP / LGfL liaison | ✓ | ✓ | ✓ |
| Critical fault response | Next working day | 4 working hours | 2 working hours |
| Monthly price | £125 | £249 | from £395 |
Fast, prioritised response
We answer every request within one working hour. Support runs Monday to Friday, 8:00–17:30, excluding bank holidays — with cover for INSET days and exam periods available to schools.
| Priority | Example | Professional | Education Plus |
|---|---|---|---|
| P1 Critical | Whole site offline, firewall down, filtering failed | 4 working hours | 2 working hours |
| P2 High | A building or floor without Wi-Fi, key system unreachable | 8 working hours | 4 working hours |
| P3 Normal | Single device or user issue, slow connection | Next working day | Next working day |
| P4 Request | New user, filter change, guest password, advice | 3 working days | 2 working days |
Essentials sites receive a next-working-day response for all priorities.
Built for schools' filtering and monitoring duties
Education Plus follows Keeping Children Safe in Education (KCSIE) and the DfE digital and technology standards, so your DSL and leaders can show filtering is appropriate, working and reviewed.
For businesses, every package includes firewall hardening, secure Wi-Fi, guest isolation and documented backups — supporting Cyber Essentials and GDPR.
- Filtering by role — separate rules for pupils, staff and guests
- Regular checks — we test blocked categories stay blocked and record the result
- Reports for the DSL — monthly summaries in plain language
- Annual review — documented with your DSL and governors, ready for inspection
- Change log — every filter change requested, approved and recorded
Onboarded in about two weeks
No interruption to your connection while we take over.
Free site survey
We map your network, test speeds and Wi-Fi coverage, and review filtering.
Report & proposal
What we found, any risks, and the package we recommend.
Handover
We back up every device's settings and draw up a network diagram.
Monitoring live
Urgent fixes done, alerts on, staff given the helpdesk — then a 30-day review.
Liminal CIC: a safe, filtered network
Liminal CIC needed a safe, reliable connection for the young people and staff it works with. We set up their LGfL connection, Wi-Fi network and firewall so the team can manage safeguarding with confidence.
- LGfL connection set up
- Secure Wi-Fi for staff and students
- Firewall configured for safeguarding
Book your free site survey
We'll show you exactly where your network stands — free and with no obligation. For urgent faults, call us.